Mail Archive
Contact

Contact: ask the person who built the app

Questions about setup, licenses or a feature request: write directly, no ticket system. Replies usually within one working day.

For technical questions it helps to know: Mac or Windows, your email provider, and what exactly happens.

Support

What we can help with

Your message goes straight to Jörg Balters, the developer of Mail Archive. There is no ticket system and no call centre.

For setup questions it helps to know whether you use Mac or Windows, which email provider your account is with, and where exactly something goes wrong. If the app shows an error while connecting, send us the wording.

For license questions on Windows, the email address you paid with is enough. A license key can be activated up to 3 times. If it did not arrive, we will send it again.